To put things in perspective, Gmail accounts are free and offer users emails that are secured via encryption. While the link expires if a user does not click on it 30 minutes after it has been sent, I find it careless and disconcerting the web resource the citizens of IL use to create and maintain their IPASS accounts, does not even take the most basic measure of using a secure, encrypted email to communicate with users. In order to establish an IPASS account and activate a transponder online, sends an unencrypted (less secure) email to users with a link to be clicked on to confirm the creation of an IPASS account.
My chief complaint relating to all this, is that the website IL citizens use to set up IPASS accounts, which asks for sensitive personal information like an individual's address and banking information, DOES NOT USE ENCRYPTED EMAILS TO COMMUNICATE. The secretary of state website indeed referred citizens to for IPASS issues, and referred site visits to the secretary of state site and other web resources associated with state relating to travel/driving, so I felt somewhat more comfortable giving out my information to establish my IPASS account on Illinoistollroad website. I thought it unusual I was directed to a commercial website rather than the secretary of state's website. Conversely, it could cost the state additional funds. So it appears the government has outsourced vital web resources, web resources it directs its' citizens to as reliable sources of information, to commercial enterprises. The National Institutes of Health (The NIH) is NIH.gov, ect. For example the CDC, Center for Disease Control, a government run and funded, organization, is CDC.gov. gov, indicate a website owned and operated by the government. Again, the ".com" indicates that we are dealing with a commercial enterprise. gov website) but I checked the IL secretary of state website -, is our state's legitimate secretary of state website. com website) as opposed to a government one (a. I thought it unusual that I was being directed to a commercial entity (a. The box instructs them to go to to activate the transponder. Plenty of people purchase a transponder from their local grocer like myself. I'm giving the IL IPASS System on a WHOLE 3 Stars, as I've never dealt with just this one specific office, and my complaint lies with the company they've selected to manage their computer software/data.